Live & VOD Stream Operations Technician

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. At FIFA26, our vision is to unite the world through the greatest sporting event of all time. responsibilities, and achieve objectives with a minimum of supervision and control. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. Responsibilities Reporting organisationally to the IPTV/CATV Manager, the Live & VOD Stream Operations Technician will be a key member of the FIFA26 Technology team, and work in close collaboration with the Technology teams based in Canada, Mexico and Zurich and other key individuals responsible for delivering the Live Stream solutions required for the FIFA World Cup 2026 operations. The main responsibilities and oversights of the Live & VOD Stream Operations Technician for the FIFA World Cup 26™ include:Execute live OTT streaming operations for FIFA World Cup 26™ matches and press conferences, including stream activation, real-time monitoring and incident escalation. Validate event streaming workflows and ensure service readiness prior to each event. Manage post-event VOD processing, including content extraction, asset validation, metadata verification and publishing to the Media HUB platform. Coordinate with Broadcast, Production, OTT providers and internal Technology teams during live operations. Maintain operational logs, event reports and document incidents and corrective actions. Escalate technical risks or service-impacting issues to the IPTV/CATV Manager. Ensure compliance with FIFA26 Technology governance, operational procedures and change management standards Your Profile Education & QualificationsUniversity degree or technical diploma in Information Technology, Media Technology, Broadcast, or related field (or equivalent practical experience). Basic understanding of live OTT streaming workflows and VOD asset handling. Familiarity with common streaming formats and protocols (e.g., H.264/H.265, RTMP, HLS). Experience working with OTT platforms, CMS systems, or video publishing tools is an advantage. Ability to support live event operations and perform first-line troubleshooting. Work Experience3–5 years of experience in OTT streaming, digital media operations, or broadcast environmentsExperience supporting live streaming operations during eventsHands-on experience with live stream activation, monitoring, and post-event VOD publishingExperience working with OTT platforms or content management systemsLanguagesFluent in EnglishSpanish and/or French proficiency is a plusTechnologyProficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools Equal Opportunities