Event Manager | Full-Time | Owensboro Convention Center

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OverviewThe Event Manager is the liaison between the show manager/client and all building operations staff and contractors. ResponsibilitiesResponsible for planning, coordinating, and facilitating the logistics of assigned events; act as liaison for the building with all parties and departments involved in the event. Coordinates and provides clear, concise, and timely communication with building staff of all requirements necessary for events by preparing and distributing detailed event resumes, diagrams, event staffing requirements, set-up requirements, general instructions, and supporting documentation for each event using industry-specific software. Communicate changes before and during events. Develop and control event budgets, including preparing pre-event financial estimates to clients based on potential operational costs during the course of the event; coordinate the completion of post-event financial settlements. Troubleshoot during event preparation and during the event to ensure that all event setups are correct, including making decisions about policy, procedures, billing, and staffing. Monitors in-house setup to ensure that the facility, equipment, physical setup, and labor provided meet the requirements of contractual agreements within the constraints of safety, health, and fire code standards. Ensure that all event insurance certificates, licenses, and permits required for events or production are obtained in a timely manner. Oversee all production, setup, staffing, and event-related contracted services for assigned events. Ensure that the facility is cleaned prior to, during, and after all events to maintain building appearance and increase customer satisfaction. Communicate and coordinate with the Food & Beverage Department for catering needs. Serve as a facility representative at assigned events by enforcing facility policies and procedures; identify and resolve public and event-related complaints in a professional manner, ensuring customer satisfaction. Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives. Attend various weekly scheduled building meetings. Communicate any problems and proposed solutions to the executive team. Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public, and municipal officials. Act as facility manager on duty as required. Complete all duties with a customer service focus through teamwork & dedication to OVG's principles. Perform other duties and responsibilities as assigned. QualificationsBachelor's degree from an accredited four-year college/university with major coursework in event management, facility management, sports management, hospitality management, business administration, or a related field required. experience in event management in a public assembly facility, convention center, arena, hotel, or similar facility preferred. Ability and willingness to work a flexible schedule, including long and irregular hours that may vary due to functions and may include early mornings, evenings, weekends, holidays, and an extended number of consecutive days. Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations; food service practices; A/V equipment; and relevant federal, state, and local regulations preferred. Knowledge of Microsoft Office programs; experience with event management software and layouts preferred. Must have supervisory experience and the ability to select, train, motivate, and manage staff. Exemplary customer service skills with the ability to handle multiple tasks and priorities simultaneously. Ability to work independently and as part of a team. Professional presentation, appearance, and work ethic. Strong written and oral communication skills.