Manager, Membership Services

Summary: The Manager, Membership Services will be responsible for training our full-time Account Executives, seasonal support and game day staff as well as managing our member service phone line and email inbox, resolving escalated issues, building out our client database, providing interaction that is reflective for a model professional sports franchise, always with the goal of driving renewals and revenue. Responsibilities: • Assist in managing Account Executive, Membership Service team to set revenue and daily best practice goals. benefits, and stadium details. duties as assigned by management. skills required. Experience or working knowledge of Ticketmaster Archtics platform and Salesforce CRM a plus. The Los Angeles Chargers are committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to ancestry, race, color, religion, sex, gender, gender identity, gender expression, national origin, age, disability, medical condition, marital status, military or veteran status, genetic information, sexual orientation, or other status protected by applicable federal, state, or local law. We believe diversity and inclusion among our employees is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.