Winter 26/27: Athletic Club Front Desk Agent

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Job Title: Athletic Club Front Desk Agent Job Status: Seasonal Compensation and Benefits:Compensation: Proposed hiring rate of $18. experience. Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Responsibilities:Greet and check in/out members and guests in a friendly, helpful, and welcoming manner. Verify club status for lodging guests and membership status for all members. Interact with members and guests in a warm and friendly manner. Offer clear directions including use of locker key and location of locker rooms, pool, and cardio equipment to all lodging guests. Provide exceptional guest service by insuring a friendly and welcoming atmosphere for members and guests. Maintain key security and coordinate dispensing of lockers. Maintain an organized pro shop, front desk, storage room, and lobby area. Monitor towel bin and locker room cleanliness. Maintain a fully stocked towel supply. Fold towels as needed. Wipe down weight equipment daily; clean racquetball courts as needed. Price and sell pro shop merchandise. Assist the front desk foreman in maintaining a fully stocked pro shop. Up sell massage & facials. Schedule and coordinate massage, facial and racquetball court appointments accurately. Open and close club, performing all procedures outlined in the front desk operations manual. Monitor and secure adequate front desk and operations supplies. Complete daily sales report accurately, reconciling cash, receipts, and a $200 bank. Report maintenance needs, member/guest comments and concerns to appropriate manager or supervisor. Demonstrate a willingness to function as part of a team. Be available to work a flexible schedule throughout entire employment including holidays. Assist foreman, club supervisor in training new front desk personnel. Assist foreman, club supervisor and manager with special tasks and assignments as needed, such as organizing member contests or updating bulletin boards. Promote open and positive lines of communication among fellow staff members. Demonstrate knowledge and understanding of all club memberships, products, and programs making appropriate recommendations for prospective members. Complete the membership process and membership applications accurately. Actively promote club programs and services to members and guests. overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. responsibilities and transfer others. Functions as an ambassador of Copper Mountain, modeling and sharing the Copper "culture" with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest's expectations and create memories for our guests and staff. This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes. Supervisory Responsibilities:Assist in training new employees Personal Attributes:Is honest and has the highest integrity Is able to handle and manage confidential information Professional appearance. Requirements:Must be able to lift and carry items up to 50 lbs. Able to work early morning and late evening hours while staying alert and focused. Extended periods of standing is requiredMust be at least 18 years oldComfortable working alone Preferred Experience and Special Skills:High school diploma preferred Previous experience in a customer service oriented position, preferably in an athletic club and/or spa or hotel/resort setting. skills. Must be friendly, outgoing and enjoy a high degree of customer contact. Must be a self-starter and be able to work unsupervised while still maintaining Copper Mountains high level of Guest service. CPR/first aid training is advantageous. Must be friendly, outgoing and enjoy a high degree of customer contact.