Part-Time Box Office Employee

Job DescriptionThe Fargo Force are seeking a highly organized and customer-focused individual to join our team as a Part-Time Box Office Employee. experience. You will be a key point of contact, helping to create a welcoming and exciting atmosphere for every home game. ResponsibilitiesProcess ticket sales for games using a computerized ticketing systemHandle credit card transactions accurately and efficientlyAssist fans with ticket inquiries, exchanges, and will-call pick-upsProvide clear and concise information regarding game schedules, seating, pricing, and venue policiesResolve customer service issues and ticketing discrepancies with professionalism and a positive attitudeAssist with the setup and breakdown of the box office area before and after gamesCollaborate with other gameday staff to ensure a seamless fan experiencePerform other duties as assigned to support box office operationsQualificationsStrong customer service skills with a friendly, patient, and professional demeanorProficiency with point-of-sale (POS) systems and basic computer applications, or a willingness to learn quicklyExcellent communication and interpersonal skillsHigh attention to detail and accuracy in handling transactionsAbility to work effectively in a fast-paced, high-pressure environmentReliable and punctual, with consistent availability to work Fargo Force home games, which include evenings, weekends, and some holidaysA passion for sports, particularly hockey, is a plusWhat You'll GainHands-on experience in sports ticketing and live event operationsDevelopment of valuable customer service, communication, and problem-solving skillsOpportunity to work in an exciting, dynamic professional sports environmentNetworking opportunities with team staff and industry professionalsResume-building experience in a fast-paced, team-oriented settingFor more information about the Fargo Force, please visit fargoforce.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.