In-Seat Server | Part-Time | Iowa Cubs (Principal Park)
Sports Organization
Various Locations
Full-time
Sports
Professional
TeamWork
Job Description
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OverviewThe In-Seat Server is responsible for serving guests in an assigned area with in-seat service.
Benefits as per the union agreement. This position will remain open until October 2, 2026.
ResponsibilitiesDemonstrate ability to meet the company standard for excellence in the areas of guest service.
Maintains current "tickets" as orders are placed. Presents accurate final checks to the guest. Ability to accurately report client orders and appropriately add tax & service charge.
Responsible for serving meals to guests or replenishing food for buffet service. Checks all food & beverages delivered to clients for accuracy and quality.
Serve beverages, including alcoholic beverages, responsibly to guests. Accurately accounting for all alcohol served with a proper transaction.
Ensure proper guest identification / age in accordance with local/state/federal regulations, ensuring no sale to minors. Communicates “last call” in designated areas. Report cut-off needs as required.
Maintains positive and productive daily interactions with co-workers and guests. Meets the company uniform standards as well as maintaining a well-groomed appearance.
Report any escalated safety, service, health, or guest intoxication concerns to management immediately.
Carefully and respectfully listen and respond to customer requests and concerns. Communicating with management as required.
Clean & polish equipment used for buffet set-up. Lock up refrigerators / liquor cabinets at end of shift.
Maintains a clean & organized workspace in accordance with standard operating procedures for sanitization, health & safety standards.
QualificationsHigh school diploma or equivalent preferred.
experience as a server or in the food service industry.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages).
Professional interpersonal communication skills with co-workers, guests, and managers. Ability to maintain strict confidentiality with regard to private company information, including event guests and event contracts.
Detail-oriented, organized, and able to multi-task & prioritize in a fast-paced environment.
Ability to be self-directed while working in a team-oriented environment.
Ability to work a flexible schedule including days, nights, weekends, and holidays.
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