Director, Business Operations

About the PWHLThe Professional Women’s Hockey League delivers world-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion — on and off the ice. Position SummaryThe Director, Business Operations leads all commercial and business functions for PWHL Las Vegas, owning revenue generation, fan experience, and local market execution. experiences as we launch professional women’s hockey in Las Vegas. Key Duties & ResponsibilitiesWork in partnership with the League to manage and execute the business operations of the Las Vegas market. Develop and implement business strategies to achieve revenue targets and growth objectives in a market-launch environment. Oversee budgeting, financial planning, and reporting to ensure fiscal responsibility. Build, lead, and mentor a team of 10-15 full-time Business Operations staff, fostering a culture of collaboration and excellence. Manage game-day operations, ensuring a seamless and engaging fan experience at every home game and event. Establish and maintain relationships with key stakeholders, including sponsors, partners, civic and community leaders, and the local hockey ecosystem. Leverage deep understanding of the Las Vegas market to propose new initiatives and work with the League to fund and execute those strategies. Ensure compliance with League regulations and industry standards. Serve as a strong communicator within and outside of the organization. Act as a key representative of the organization within the hockey ecosystem and Las Vegas community, serving as a visible leader who reinforces and promotes the League’s vision, mission, values, and culture. Required QualificationsBachelor’s degree in business administration, sports management, or a related field (master’s preferred). Minimum of 10 years’ experience working at a leadership level in the sports industry or a related field. Proven experience in business operations, including P&L ownership. Strong leadership and team management skills, including hiring, developing, and retaining staff. Excellent communication, negotiation, and analytical abilities. Established relationships and/or demonstrated ability to build relationships within the Las Vegas market and broader Nevada sports and business community. This position is based in the United States. Applicants must be legally authorized to work in the United States on a full-time basis. The PWHL does not provide visa sponsorship for this role. Preferred QualificationsExperience launching a new team, brand, or market within professional sports or live entertainment. Familiarity with the women’s sports landscape and an understanding of fan growth strategies in emerging properties. Existing network of corporate partners, civic leaders, and media contacts in the Las Vegas metropolitan area. Flexibility & TravelAbility to be on-site at all home games and events, frequent attendance at practices and other activities in the Las Vegas market, as well as occasional travel to away games with the team (via bus and air) as needed, is required. Flexibility to work evenings, weekends, and non-traditional hours as required by the game and event schedule. The Professional Women’s Hockey League is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or Veteran status, or any other protected class. Background check will be conducted once a successful candidate is identified.