IT Service Desk Engineer

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Los Angeles Dodgers currently have a job opportunity for an IT Service Desk Engineer. responsibilities Basic Requirements/Qualifications: Education • Bachelor’s degree in computer science, Computer Information Systems or a related field or equivalent combination of education and experience in a heavy customer focus position in an organization supporting more than 500 users Work Experience • 5+ years of IT Endpoint Management or System Administration experience Knowledge, Skills & Abilities • Strong familiarity with managing devices at scale • Knowledge of M365 administration, Intune/Entra/Exchange • Knowledge of Windows Autopilot and Microsoft Entra ID • Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPN) • Ability to create and maintain high-quality documentation and provide training • Extensive experience working with different operating systems including Windows 10, Windows 11, MacOS, iOS, Android and various hardware form factors, including desktops, laptops, tablets, and smartphones • Experience implementing and managing using ITIL or similar framework Physical, Environmental Demands • Required to sit for long periods of time • Lifting up to 30 lbs. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.