Assistant Catering Manager | Full-Time | Spruce Meadows

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OverviewThe Assistant Catering Manager provides support and assistance with Catering activities as well, aiding the other department managers in the profitable management of food & beverage operations, as needed. ResponsibilitiesAssists in the overall effective management of Catering and Food & Beverage operations. Responds to all phone calls & emails for all restaurant, group suite, luxury suite, and general catering inquiries. Responsible for inputting restaurant reservations and food orders into the POS system. Effectively communicating and liaising with the kitchen team to ensure accurate and on-time food delivery. Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout the event to ensure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to management immediately. Oversees effective game day operations, including hiring, scheduling, and training for group suites. Works alongside staff to ensure accurate food orders and delivery times. Assists and provides ongoing direction, supervision, and mentoring to hourly event staff. Monitor product quality and ensure a high level of guest service. Assists in troubleshooting technical problems with Point of Sale systems from both a hardware and software perspective. Generates event employee schedules and verifies employee time as required. Assist in the ongoing training, development, mentoring, and supervision of hourly employees. Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice. Assist in the management of catered events from set-up to tear-down, including handling all communication with hourly staff, culinary staff and guestsQualificationsAssociate’s degree (A. A. experience. Familiar with inventory cost control and menu planning. Basic computer proficiency: e-mail, Excel, Word, Outlook, Schedule+. Working knowledge of point-of-sale and timekeeping systems. Cash handling abilities and basic math skills, including significant number manipulation. Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements. Good verbal and written communication skills.