2026 Ticket Sales and Service Internship (Free Housing)

The Grand Forks Spitfires are offering an internship opportunity for a current college student with an interest in Ticket Sales for the 2026 season to gain knowledge, exposure, and career experience in areas such as:Sales & Marketing –cold-calling, delivering a sales pitch, closing the saleDatabase Management – lead generation/prospecting, developing a databaseCustomer Service – answering questions, providing information, diffusing problemsAccount Management– Service current ticket holders by swapping tickets and tracking redemptionBox Office Operations –Assist in the execution of box office operations throughout the season Gameday Operations – building customer relationships, over-delivering with customersGrand Forks Spitfires internships provide students with immersive, hands-on-learning to help position them for a career in the sports, entertainment and event industry upon graduation. Who We AreThe Grand Forks Spitfires joined the Northwoods League (NWL) in 2026 (Inaugural Season). Not Your Average Summer LeagueLet’s get this out of the way: Yes — we know Grand Forks has heard the pitch before. The team, the league, the “big dreams.” And yes — we know how that turned out. But this isn’t that. This isn’t a league without a plan. This isn’t a one-summer wonder. This is Northwoods League Softball (NWLS) — and we’re built different. The Grand Forks Spitfires are committed to their mission of using FUN to make a difference in the lives of our community, employees, players, and interns. The Internship PositionThe Grand Forks Spitfires are looking for Ticket Sales Interns to join their team in Grand Forks, North Dakota, for the 2026 season. As a Ticket Sales intern, you will work directly with our ticket sales team by assisting with single-game and group ticket sales, providing exceptional customer service to season ticket holders and fans, generating leads, and managing fan databases. As a Ticket Sales intern, you will work closely with the ticket and other internal departments to assist with all team sales and servicing needs. This includes but is not limited to cold-calling fans, answering fan communication, guerilla marketing, and serving as a Spitfires representative at various promotions, events, Spitfires games, and Funatix events. Tentative Start Date: May 18th, 2026End Date: August 8th, 2026Academic Qualifications: Applicants should be studying a subject in a relevant field. This may include, but is not limited to, Sports Management, Hospitality, Business, Marketing, or Sales. Roles and ResponsibilitiesOutreach via telephone, email, and in-person to qualified sales leads to generate ticket sales revenue through season tickets, group outings, and mini-plansProvide in-office and game-day support in the area of ticket resolution customer service and will callAssist in box office operations on game nights, assisting fans with walk-up sales, will-call tickets, etc. experience by interacting with our fans in all areas of the ballparkAssist with selling and promoting sponsor activation pieces such as selling pint glasses, handing out fan MVP cards, and more. General Team ResponsibilitiesGame and Team Event Availability: Expected to be available for all Grand Forks Spitfires home games and team events, this includes weekends and holidays. Funatix Event Availability: Expected to be available for all Funatix Events. Full event list will be provided. This includes weekends and holidays. Game Day and Event Hours: Expected to be available from mid to late morning through the end of the game and/or event. The schedule will be decided by the direct supervisor on a homestand and event basis. Non-Game Day/Event Hours: Expected to attend office hours of 9 AM-5 PM each weekday. Assist with distribution of team pocket schedules, posters and other marketing materials throughout the stadium and community. Assist with ballpark set-up and tear-down before-the-season, after-the-season and during each homestandAssist with event set-up and tear-down at team eventsAssist with Family Fun zone set-up and tear-downMaintain ballpark cleanliness including but not limited to: cleaning tables, chairs, Family Fun Zone area, etc. Every intern will be required to perform as the mascot at least once during the summerAll other duties as assigned by Spitfires front office staffKnowledge, Skills, and AbilitiesAvailability to work all home games, team events and Funatix EventsCustomer service & management experience preferredPrevious internship or job in sales is a plus but not requiredProficient in Microsoft Office and Google SheetsThe ability to work extended hours upwards of 14 hours and lift 30-50 lbsStrong verbal communication skillsStrong organizational and time management skillsStrong attention to detailMust be a team player with strong leadership and communication skillsMust be enthusiastic with a desire to work hard and have a positive “can‐do” attitude Ability to multi‐task and handle responsibilitySelf-motivated and able to take initiativeEnthusiastic teamplayer shows enjoyment and interest in working collaboratively. Uphold our core values: Experience Obsessed, Positive Energy, Innovating Constantly, and Community Rooted. experience in sports. It is important that the person in the position commits themselves to these core values. Uphold our service vision: Happy People Making People Happy. We want people who love what they do, who find joy in making others laugh or smile, and who want to use fun and happiness to make a difference in the lives of coworkers, clients, and fans. Reports To: Director of Ticket Sales or General ManagerStipend & Housing: While this is an unpaid internship, the Spitfires offer a stipend to assist with living expenses, including housing, transportation, and meals. The organization provides two housing options designed to accommodate both local interns and those relocating to Grand Forks for the duration of the internship. Option 1- Stipend-$1000/Month Housing-Not Provided. Intern is responsible for providing their own housing. Option 2-Stipend-$500/Month Housing: Housing is provided by the organization. If a security deposit or utility expenses are required, they will be the responsibility of the intern. Credit: College credit towards a major, minor or general elective may be earned. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.