Account Service Representative

About the San Jose Earthquakes:The San Jose Earthquakes have a mission to establish our home as the epicenter of American soccer by uniting Northern California with big dreams, big hustle, and big impact. About the Position:The San Jose Earthquakes are seeking an adaptable individual to become an Account Service Representative, who can provide first-class customer service in all aspects of the job. Responsibilities:· Serve as the primary liaison between the San Jose Earthquakes organization and team’s Season Ticket Holders. requirements are accurate and complete. Qualifications:· 4-year college degree· At least 1 year of experience in a customer service environment (preferably in sports)· At least 1-2 years or more of proven success in sales (inside sales experience in sports preferred)· Understands and provides superior customer service· Excellent written and verbal communication skills· Strong relationship building and interpersonal skills· Bilingual (English and Spanish) strongly preferred· The ability to work independently and demonstrate innovation and initiative· A strong work ethic and the ability to thrive in a deadline driven environment· The ability and desire to work long and flexible hours, including evenings, weekends, and holidays· Proficiency in MS Office products, (Word, Excel, PowerPoint and Outlook) and experience using a ticketing system. Salary: $47,000 + commission We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.