Front Desk Receptionist

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. POSITION: Front Desk ReceptionistDEPARTMENT: Administration / OperationsREPORTS TO: Operations Administrative ManagerFLSA STATUS: Non-ExemptBase Pay Rate: $19. experience)LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. experience. This position is highly customer-facing and requires a polished, approachable, and proactive individual who thrives in a fast-paced environment while maintaining organization and professionalism at all times. Essential Duties and ResponsibilitiesGreet all guests, boarders, trainers, and visitors in a warm, professional, and service-oriented mannerAnswer and manage a high volume of incoming calls, directing inquiries efficiently and accuratelyServe as a central point of contact for walk-ins, providing information, direction, and supportMaintain a clean, organized, and welcoming front office environment at all timesRespond to general inquiries via phone, email, and in-person interactionsCoordinate communication between departments to ensure timely resolution of questions and requestsProvide administrative support across all departments, including filing, data entry, and document management, as needed. Support onboarding processes for new boarders and visitors by providing forms, guidance, and general informationMaintain accurate logs, records, and front desk documentationEscalate issues or concerns to the appropriate team members as neededUphold LAEC standards of hospitality, professionalism, and community engagementSkillsStrong customer service and hospitality mindsetExcellent verbal and written communication skillsProfessional demeanor and presentationAbility to multitask and remain composed in a fast-paced environmentStrong organizational skills and attention to detailBasic computer proficiency (Microsoft Office; ability to learn internal systems)QualificationsEducationHigh school diploma or equivalent requiredLanguageEnglish required; bilingual (Spanish) is a plusCertificationsNone requiredWork Experience1–3 years of experience in a receptionist, front desk, hospitality, or customer-facing role preferredInterest in or familiarity with equestrian environments is a plusEducation and/or ExperiencePrevious experience in a high-volume customer service or hospitality environment strongly preferredExperience working in a fast-paced, multi-departmental operation is a plusDemonstrated ability to provide exceptional service while maintaining organization and efficiencyNOTE:The essential responsibilities of this position are described under the headings above. duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.