Manager, Event Operations

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. WHO WE ARE:Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, Prudential Center in Newark, N. J., Loew's Jersey Theatre, the Delaware Blue Coats, the Utica Comets and a variety of other sports and entertainment properties. Led by some of the best and brightest minds in the industry, HBSE positions itself as a pioneering and innovative global sports and entertainment business enterprise. We also strive to positively impact the local communities in which we operate through the powerful platform of sports. HBSE offers an energetic work environment built on collaboration, growth and a quest to excel in everything we do. As part of its portfolio, Prudential Center in downtown Newark, N. J. annually hosts more than 200 games, concerts, family shows and special events and is a top-5 ranked sports and entertainment venue in the U. S. OVERVIEW: Prudential Center and the New Jersey Devils are seeking an experienced and highly organized Manager, Event Operations to join the Event Operations & Event Services Department. This role is responsible for overseeing the planning, coordination, and flawless execution of all Prudential Center and New Jersey Devils events, including games, concerts, private events, and special off-site initiatives. The Manager of Event Operations will lead and support the Operations & Event Services team, ensuring events are delivered safely, efficiently, and to the highest professional standards. This position manages the arena’s day-to-day internal event calendar, coordinates space reservations, and serves as a primary point of contact for both internal stakeholders and external clients. In this role, the Manager will plan and execute private events within the arena and support off-site events as required for the New Jersey Devils. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED, TO THE BELOW:Produce, manager and execute events including, but not limited to: New Jersey Devils hockey games, concerts and live events, family shows, sporting events, Prudential Center ancillary events (inside and outside), and sales, sponsorship, community relations and marketing events Develop event documents to effectively communicate with all departments regarding operational needsDetermine proper staffing levels according to event requirements and general facility security and safetyEnsure production requirements, event estimates, and final billings are completed timelyMaintain post event summaries and correspondence as required for all events. Act as liaison between the client and facility reassuring that all requirements are met and facility rules, regulations and policies are adhered to. Liaise with local governmental agencies regarding issues ranging from life safety and security to traffic and parkingAnalyze event operations and make recommendations for improving operational efficiencies within the eventsWork with union building employees and Arena Operations Department (Laborers, Electricians, HVAC, Operating Engineers and Plumbers) to set-up events of all scaleLiaise with internal departments, including marketing, sales, sponsorship, and HR to gather information about proposed events and aid in their planningDisseminate information to security, housekeeping, catering, AV, and other internal event stakeholdersManage event department trade needs and liaise with operations management department to ensure proper scheduling of union tradesWork with Bookings department to execute events for the arenaManage inbound event requests for internal and external events and meetingsHandle administrative responsibilities for the Event Operations department Other tasks and responsibilities as directed QUALIFICATIONS:Bachelor’s degree in Event Management, Sports Management, Hospitality, Business Administration, or a related field, or equivalent professional experience. Minimum of 5–7 years of progressive experience in event operations, venue management, or large-scale live event production, preferably within an arena, stadium, or major entertainment venue. Demonstrated experience planning and executing complex, high-volume events, including professional sporting events, concerts, private events, and special events. Must be extremely organized and have superior communication skills, including speaking, writing, and proof-reading skillsAbility to manage and maintain a dynamic event calendar, balancing competing priorities and meeting tight deadlines. Strong attention to detail with the ability to anticipate operational challenges and implement proactive solutions. Candidate should be self-motivated, mature, and detail orientedFantastic client/customer service ethic and high expectations for qualityExperience in event budgeting Proficiency in Microsoft Word and ExcelMust be self-confident, resilient and possess a high energy level and enthusiasmMust be a strategic and critical thinker who is dynamic, forward thinking, and extremely analyticalMust possess a strong research background and be an “out-of-the-box-thinker”Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships. Must be able to maintain confidentiality and use utmost discretion when privy to sensitive informationMust be flexible and a reliable team player, both within one’s own department and within the company as a whole WORKING CONDITIONS: Travel Requirements: May travel up to 5% during the yearPhysical Demands: Must be able to lift up to 50lbsThis position generally requires that work be performed from the Prudential Center/New Jersey Devils offices, but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required. Must have the ability and willingness to work long hours, evenings, weekends, and holidays COMPENSATION AND BENEFITS: The pay range for this position at commencement of employment is expected to be between $72,000 and $75,000/year. skills, and experience. This position will be an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The benefits package for the position may include the following, subject to the terms of the then-in-effect Company policies, plan documents and other eligibility criteria: Medical/Dental/Vision/Flexible Spending Accounts Pretax Transportation BenefitGenerous Parental Leave policies401K (with a company match after 1 year of service)Generous Paid Time Off policies13 Paid Holidays½ Day Summer FridaysComplimentary or Discounted Sports & Concert TicketsOn Site Fitness RoomsOther League & Partner DiscountsDetails of participation in these benefit plans will be provided if a candidate receives an offer of employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.