Account Executive - Stanford [ONSITE]
Elevate
Various Locations
Full-time
Sports
Professional
TeamWork
Job Description
ABOUT ELEVATE:Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them.
about you in the recruitment process. To learn more and see what we’ve been up to, follow Elevate on X, LinkedIn, and Instagram.
ROLE OVERVIEW:This Account Executive serves a critical role for the Elevate team operating at Stanford Athletics. Tasked with delivering on annual ticket sales revenue goals, this role will be part of a groundbreaking collaboration between two powerhouse brands and offers one of the best opportunities for immediate impact, project profile, and ability to lay a strong foundation for your career in the growing space of collegiate athletics at Elevate.
RESPONSIBILITIES:The Account Executive position will be responsible for driving ticket sales revenue through the combination of new business sales and account retention. Sell season ticket plans, multi-game packages, and group tickets for select athletics programs.
Achieve a minimum number of predetermined touchpoints each day from lead lists provided, and generate own leads through referrals, networking, and social selling.
Prospect new business through outbound phone calls, delivering virtual presentations and executing in-person, face to face meetings, as necessary.
Effectively upsell incoming sales calls for opportunities to sell season ticket plans.
Meet or exceed assigned ticket sales and/or retention goals.
Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessionsWork events as assigned to support ticket sales efforts and promotional initiativesBe attentive and respond to all season ticket holder and customer requests, concerns, and inquiries.
Effectively qualify and service incoming calls and/or in person meetings to customer satisfactionIdentify opportunities for up-sells, add-ons, and referral business from clients to maximize revenue.
Participate in the planning and implementation of existing season ticket holder and general fan eventsProvide knowledge and assist members with managing their accounts online through Account ManagerAssist in game day duties, including but not limited to, hosting member events and servicing ticket holder needs.
Any other duties assigned by ManagementQUALIFICATIONS:The qualifications listed below represent the credentials necessary to perform the essential functions of this position.
skills necessary to learn and implement them. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or ExperienceBachelor’s degree, or equivalent experience requiredMinimum 1-2 years of sales experience, preferred within ticketingFamiliarity with CRM systems & processesProficient in Microsoft Office applicationsKnowledge/Skills/AbilitiesMust be coachable and possess a growth mindset in a fast-paced environment and changing landscapeIdeal candidate will be self-motivated, team, and career oriented.
Must have ability to maintain professional behavior and appearance at all timesMust have a strong sense of self-awareness and emotional intelligence, strong interpersonal conflict resolution, and problem-solving skills.
Must be able to work independently and multi-taskMust possess strong communication skills; be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong, active listening skills.
Able to learn and be multi-dimensional based on where the needs areGoal oriented whether that is around driving revenue, provided service or helping daily operations.
Be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruptions.
Capable of maintaining discretion and confidentiality with sensitive information as neededWorking ConditionsWorking EnvironmentThe incumbent primarily works in an office environment, however is expected to attend additional athletic event(s) and/or department events as scheduled throughout the year.
Physical DemandsThis position requires the ability to lift up to 20 poundsTravel RequirementsThis position may require a limited amount of travel on rare occasionsPOSITION AND BENEFIT DETAILS:Anticipated Salary $45,000 + Commission Eligible Full Time, Non- ExemptMedical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more401k Employer Match after meeting eligibility requirements14 Paid HolidaysUnlimited PTOThis is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.
requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.
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