Interpretation Venue Operations Manager – FIFA World Cup 26™ | Miami

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. At FIFA26, our vision is to unite the world through the greatest sporting event of all time. responsibilities, and achieve objectives with a minimum of supervision and control. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. responsibilities and oversights of the Interpretation Venue Operations Manager for the FIFA World Cup 2026™ include: Taking the lead on tasks directly related to the recruitment and management of interpretation volunteers and the venue interpretation coordinators for each stadium, in close collaboration with the FIFA Interpretation Unit every step of the wayLeading, training and being the first point of contact for the venue interpretation coordinatorsDrafting job descriptions and other volunteer recruitment materialsPlanning and implementing volunteer recruitment, onboarding and training processes in concert with the Volunteers department and the Interpretation UnitDrafting volunteer procedures, policies and codes of conduct as necessaryDeveloping the Volunteer Interpreter Dispatch Plan, setting out volunteer shifts, matches and stadium assignmentDirectly managing and actively communicating with Venue Interpretation Coordinators ahead of and during the tournamentDynamically responding to and reporting on logistical, staffing and technical issues as they ariseCollecting, managing, tracking and analyzing documentation and information related to volunteer interpreters, reporting to the FIFA Interpretation Unit Your Profile Education & QualificationsBachelor’s degreeWork Experience 3 years experience in the interpretation sector in a management or similar roleExperience in event and/or volunteer management is a plusExperience in sports management is a plusLanguagesFluent in EnglishSpanish proficiency is a mustFrench proficiency is a plusTechnologyProficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools Equal Opportunities FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.