Restaurant Floor Supervisor

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. ABOUT THE BRAND Nestled along the waterfront in the Seaport, The Fulton draws inspiration from the storied history of the former Fulton Fish Market—a place that captured the chef’s heart back in 1986. About The Role:The Front of House (FOH) Supervisor is responsible for overseeing and managing the FOH team, ensuring smooth operations and delivering high-quality service to guests. They will provide leadership and guidance to FOH staff, while maintaining a focus on food quality, presentation, and guest satisfaction. What You Will DoOversee and manage the FOH team to ensure efficient and effective operations during serviceTrain, develop, and coach FOH team members to maintain high standards of service, professionalism, and guest engagementCollaborate with the kitchen team to ensure timely delivery of food and optimal coordination between FOH and BOHMaintain a thorough working knowledge of menu items, ingredients, allergens, and food presentation to assist guests and address any inquiries or concernsEnsure that food quality, portion sizes, freshness, and presentation consistently meet the established standardsMaintain a clean, organized, and well-stocked FOH area, adhering to food safety, health, and sanitation guidelinesCollaborate with the management team to implement and enforce company policies, procedures, and guidelinesLead by example, consistently demonstrating professionalism, teamwork, and a positive attitudeFollow all company policies, procedures, and guidelinesConsistently report to scheduled shifts on time and ready to work in proper uniformOperate ethically to protect the assets and image of the companyPerforms other duties and responsibilities as per business needAbout You:Minimum 3 year of experience in a high-volume, fast paced restaurantMinimum of 1 year of experience in a supervisory or management role in a restaurant settingExcellent interpersonal and communication skills to effectively lead and motivate a diverse teamStrong knowledge of food and beverage operations, including menu items, preparation methods, and presentationAbility to think quickly, multitask, and problem-solve in a fast-paced environmentAbility to work collaboratively as part of a team and independently as neededAbility to think quickly and multi-task in a fast-paced environmentAbility to take direction and executeEffective communication and interpersonal skills conducive to a productive teamwork environmentHigh standards for cleanliness of workspace and service areasAbility to work in an ever-changing environmentAbility to work both independently and in a team environmentStrong work ethic and customer-focused approachAbility to work a flexible schedule including days, nights, weekends, and holidaysMust be passionate, entrepreneurial, and dedicated to successPhysical Requirements Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards. Benefits may vary based on employment type and status and may include: Medical, dental & vision coverage401(k) with company match contributionsLife insurance coverageGenerous paid time off policyFree family meal50% employee discount at our businessesA robust employee referral bonus program GROWTH OPPORTUNITIESTo us, your career is more than a job—its a journey. skills. In our culture, growth isn’t just encouraged—it’s expected, and we’re here to support you every step of the way. NOTICE TO THIRD PARTY AGENCIESPlease note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation. This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. responsibilities may be assigned. duties as necessary based on business necessity.