Group Sales Associate

Role OverviewAs a Group Sales Associate for the Sussex County Miners, you will be key in driving ticket/package sales for group outings — including corporate events, school groups, camps, birthday parties, and other group experiences at Skylands Stadium. experiences. Key ResponsibilitiesProspect & Sell Group Tickets / PackagesProactively reach out to potential clients — businesses, schools, camps, community organizations, etc. — to promote group outing packages. Conduct cold calls, emails, and networking to generate new leads. Customize ticket and hospitality packages (e. experience pre- and post-booking. Handle order processing, confirmations, ticket fulfillment, and coordination of group details (number of attendees, seating arrangements, special requests, etc.). Collaboration with Box Office & OperationsWork with the ticketing/box office team to manage group orders and integrate them into game-day operations (will-call, check-in, seating layout, etc.). On game days or events: assist with set-up of group areas, coordinate group check-in or special group perks (e.g., group recognition over PA/video board, mascot visits, etc.) — consistent with what the Miners list under their “Group Tickets” offerings. Sales & Revenue Reporting, Data ManagementTrack leads, sales activity, attendance and revenue data; maintain accurate records of group sales and interactions. responsibilities for group-sales roles in minor-league baseball. experiences (e.g., school nights, company outings, camp days). Help coordinate and execute group-oriented events and non-game events when the stadium is used for other purposes (rentals, parties, special events). This supports the Miners’ broader community and event offerings. Qualifications & SkillsStrong communication and interpersonal skills — ability to build relationships with clients, clearly explain ticket packages, and provide responsive customer service. Sales mindset: comfortable with outreach (calls/emails), negotiating packages, closing deals, and meeting sales goals. Organization, time-management, and multi-tasking — able to handle multiple leads, group orders, and coordinate game-day logistics. Flexibility — willingness to work evenings, weekends, and holidays (most games and events happen outside standard business hours). Comfort working in a dynamic, event-driven environment (sports, entertainment, community events), with an ability to adapt to changing priorities. Bonus / Preferred: prior experience in ticket sales, customer service, hospitality or event management; knowledge of CRM or ticketing software; interest in sports / baseball.