Guest Service Representative (Part-Time)

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. about the arena and each event to appropriately respond to guest questions Inspect assigned work area prior to and during event, recognize potential hazards and observe appropriate precautions with guests including response and assistance in medical and emergency situations Verify credentials and scan tickets allowing access or redirecting guests to the proper locations Notify supervisor and/or security of all facility issues and housekeeping needs Enforce policies during an event to assure the safety and security of all guests Operate and monitor escalators and elevators to ensure the safety of guests Write clear and concise incident reports Monitor, patrol and respond to alarms/emergency situations inside/outside the Arena Operate radio equipment, tablets and handheld ticketing and communication devices Ability to be flexible with various post/work location based on business needs Your Skills and Experience Retain an extensive knowledge of the organization and Arena (or other facilities as needed), event operations, seating sections, key venue personnel identity, policies, and emergency activity procedures Ability to project a friendly, approachable, and professional attitude and present a neat, well-groomed appearance always Ability to effectively communicate with and listen to diverse populations, including strong verbal communication and written skills Ability to clearly, effectively, and professionally interact with staff, supervisors, and the public. responsibilities, and activities may change at any time with or without notice. Questions? Reach out to the Talent Acquisition team at [email protected]