Inside Sales Representative (Your Friendly Neighborhood Seat Finder)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Inside Ticket Sales RepLocation: Bismarck, NDThe OpportunityAt the Bismarck Larks, we believe ticket sales are more than a transaction—they're a chance to connect people to something bigger. experiences the Larks offer. You’ll tell the story of baseball that goes beyond the game—where every outing is an unforgettable memory, every ticket is a chance to make a difference, and every fan becomes part of our Larks family. about community, love engaging people, and thrive in a high-energy environment, this is your opportunity to shine. About the Bismarck LarksThe Bismarck Larks are a proud member of the Northwoods League—the largest organized summer collegiate baseball league in the world. experiences. The league has produced more than 350 Major League Baseball players, but our true mission is creating moments that bring our community together. Whether it’s through themed game nights, youth programming, fireworks shows, or giving back through outreach events, we’re here to use FUN to make a difference. It’s our calling—and our team lives and breathes that mission every day. Learn more at www.larksbaseball.comThe Role: Ticket Sales RepresentativeWe’re looking for a motivated, coachable, community-minded individual to help grow and support our fan engagement efforts. In this role, you’ll lead outreach to fans and local organizations, promote ticket packages, and deliver top-tier service to ensure every interaction with the Larks is a memorable one. You’ll focus on building relationships, driving ticket sales, and helping people connect to our mission—whether it’s a family night at the ballpark, a company outing, or a community celebration. Key ResponsibilitiesSales & OutreachMake 60–80 calls per day to individuals, businesses, and community groups. Share the value of Larks experiences, from group outings to ticket packages. Close sales for group outings, mini-plans, flex packs, and full-season memberships. Serve as the primary point of contact for select fan accounts and renewal opportunities. Community EngagementRepresent the Larks at festivals, events, and community gatherings. Build relationships with schools, nonprofits, youth organizations, and local businesses. Introduce new audiences to the Larks through creative outreach and partnerships. Customer Service & Game Day SupportAssist with customer service on game days, ensuring fans have an exceptional experience from arrival to last pitch. Support pre-game and post-game setup and teardown, maintaining a clean and welcoming ballpark environment. CRM & ReportingMaintain accurate records of sales activity, calls, and customer interactions in the CRM system. Track redemption rates, sales progress, renewals, and follow-up actions. What Success Looks LikeSales & SelloutsDriving ticket sales to contribute to full sellouts for key games and packages. Retention & RenewalsConsistently renewing mini-packs, season tickets, and group outings by demonstrating value and building relationships. Engagement & SatisfactionCreating positive experiences that lead to high fan satisfaction, positive feedback, and increased referrals. Database AccuracyKeeping CRM systems updated with clean, organized records and timely reporting of activity. You’ll Thrive In This Role If You... Have strong communication and interpersonal skillsLove connecting with people and building relationshipsAre a self-starter who is goal-oriented and highly coachableAre organized and able to manage multiple prioritiesThrive in a fast-paced, high-energy, team-first cultureHave experience (preferred but not required) in community outreach, customer service, event planning, or inside salesBonus Points If You Also Have:CRM experience (Salesforce, HubSpot, etc. benefits package401(k) matching programUnlimited PTO (vacation requests subject to approval)Career development and sales trainingReady to Join the Team? experiences for thousands of fans, apply today. Let’s make FUN happen—together.