COPA Play Programs & Events Manager

Position SummaryThe COPA Play Programs & Events Manager is responsible for the overall growth, operation, and delivery of all Competitions Division programming, including leagues, tournaments, open play, special events, and future technology-based offerings. ResponsibilitiesProgram Operations & Event ManagementOversee all Competitions Division programs including: Adult Leagues Youth Leagues Tournaments Open Play Special Events Technology-Based Competitions Serve as Manager on Duty during competitions, tournaments, and special events. experiences. Utilize COPA technology platforms to create unique programming opportunities. Evaluate program performance and recommend improvements. Assist in developing policies, procedures, and operational standards. Key Success MetricsLeague registration growth Tournament participation growth Open Play utilization Program retention rates Community engagement participation Customer satisfaction Event execution quality Staff retention and development Successful launch of new programs