Client Event Operations Manager - Louisiana State University (LSU)

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Company Overview: Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement! Allied Universal Event Services® is seeking a Client Event Operations Manager assigned to Louisiana State University (LSU). In partnership with Branch leadership and functional leadership, the Client Event Operations Manager will be responsible for the strategic and tactical activities in supporting an account in the collegiate and large-venue entertainment sector. This position requires a balance of operational leadership and client partnership to ensure the successful execution and performance of event and venue operations. This position oversees day-to-day operations and event management at an assigned account. RESPONSIBILITIES Manage major venue operational areas involving crowd management, screening and processing of high-volume fan access, and managing fan-facing areas such as ticketing, ushering, and emergency response. requirements are met.• Communicate regularly with clients to review performance, resolve issues, and ensure satisfaction.• Handle escalated security issues or emergency situations appropriately.• Coordinate and/or conduct site-specific and client-required training in alignment with Allied Universal corporate standards.• Develop and maintain operational procedures and post orders to ensure preparedness for each event.• Manage uniforms, equipment, and supplies for the assigned account, maintaining accurate inventories.• Attend client meetings, security meetings, and event walk-throughs.• Ensure all staff are properly briefed and debriefed for each event.• Promote and enforce grooming, appearance, and conduct standards.• Maintain ongoing communication with direct management regarding client issues, employee performance, guest concerns, and other operational matters.• Create venue deployment maps, show grids, and related documentation for event execution.• Complete and submit all required reports and incident documentation promptly and accurately.• Facilitate timely invoicing of events and collaborate with the Finance Manager to ensure prompt payment and resolution of any billing issues. QUALIFICATIONS• Minimum of one (1) year of administrative, human resources, employee onboarding, and/or classroom instructor experience. requirements. skills. PREFERRED QUALIFICATIONS Facilities management, military, or law enforcement experience. Experience using ABI MasterMind and WinTeam software.• Preferred certifications include FEMA ICS, NCS4 CSSP, or equivalent event safety/security training credentials (or the ability to obtain within six months of hire). BENEFITS Medical, dental, vision, basic life, AD&D, and disability insurance. requirements.• Eight paid holidays annually, five sick days, and four personal days.• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is paid out only where required by law. Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.